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Refund Policy:

If you prefer to receive a cash refund, please note the following conditions:

  • Eligibility: Refunds are available for items returned in original condition, unused, and unopened. Digital products may be eligible for refunds based on usage.
  • Request Timeline: You must request a refund within 15 days from the date of purchase.
  • Refund Amount: Refunds will be issued for the full purchase price, excluding any shipping fees.
  • Processing Time: Approved refunds will be processed within 5-10 business days back to your original payment method.

Generated Code Option

Instead of a refund, you can choose to receive a generated code for a new purchase of equal value. This allows you to explore our diverse range of products.

How to Request Your Code

  1. Contact Us: Reach out to our customer service team at "help@mellowfy.in" with your order number and request.
  2. Return the Product: If applicable, return the item according to our return guidelines and retain the tracking number.
  3. Receive Your Code: Upon approval, you’ll receive a code via email that can be used for a new purchase.

Using Your Code

  • Enter the code at checkout to apply the amount to your new order.
  • The code is valid for 6 months from the issue date.

Important Notes

  • This policy applies only to purchases made on our website.
  • The generated code is non-transferable and cannot be exchanged for cash.
  • We reserve the right to update this policy, so please check for any changes.

Thank you for choosing Mellowfy! If you have any questions, feel free to contact us.

help@mellowfy.in